Privacy Policy

Last updated: October 3, 2025

1. Introduction

At Amavibe, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our event discovery and ticketing platform.

2. Information We Collect

Personal Information

We collect information that you provide directly to us, including:

  • Name and contact information (email address, phone number)
  • Account credentials (username, password)
  • Payment information (processed securely through Stripe)
  • Event preferences and purchase history
  • Profile information and preferences

Automatically Collected Information

When you use our Service, we automatically collect:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages viewed, features used, time spent)
  • Location information (with your permission)
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

  • Process ticket purchases and event registrations
  • Send you order confirmations and event updates
  • Provide customer support and respond to your requests
  • Personalize your experience and recommend events
  • Send marketing communications (with your consent)
  • Improve our services and develop new features
  • Detect and prevent fraud and security issues
  • Comply with legal obligations

4. Information Sharing

We may share your information with:

Event Organizers

When you purchase tickets, we share necessary information with event organizers to facilitate ticket delivery and event management.

Service Providers

We work with third-party service providers who perform services on our behalf:

  • Payment processing (Stripe)
  • Email delivery (SendGrid)
  • Analytics (PostHog)
  • Error monitoring (Sentry)
  • Authentication (Clerk)

Legal Requirements

We may disclose your information if required by law, court order, or governmental request, or to protect our rights and safety.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Secure authentication mechanisms
  • Regular security assessments and updates
  • Limited access to personal data on a need-to-know basis
  • PCI-DSS compliant payment processing

6. Your Rights and Choices

You have the right to:

  • Access: Request a copy of your personal information
  • Correction: Update or correct your information
  • Deletion: Request deletion of your account and data
  • Opt-out: Unsubscribe from marketing communications
  • Data Portability: Receive your data in a portable format
  • Object: Object to certain processing of your information

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience. You can control cookies through your browser settings, but some features may not function properly if cookies are disabled.

Types of Cookies We Use:

  • Essential: Required for the Service to function
  • Analytics: Help us understand how users interact with our Service
  • Preferences: Remember your settings and preferences
  • Marketing: Deliver relevant advertisements (with consent)

8. Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information.

10. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When no longer needed, we securely delete or anonymize your information.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or through a notice on our website. Continued use after changes constitutes acceptance.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: privacy@amavibe.com
Address: [Your Business Address]
Data Protection Officer: [If applicable]

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