Help Center
Find answers to commonly asked questions
Tickets & Events
How do I purchase tickets?
Browse events, select your desired event, choose ticket quantity, and proceed to checkout.
Can I transfer my ticket?
Yes! Go to your tickets page and use the transfer feature to send tickets to friends.
How do I access my tickets?
View your tickets at /tickets or check your email for the confirmation.
What if my event is canceled?
You'll receive a full refund automatically if an event is canceled by the organizer.
Payments & Refunds
What payment methods are accepted?
We accept all major credit cards, debit cards, and digital wallets via Stripe.
Is my payment information secure?
Yes! All payments are processed securely through Stripe, and we never store your card details.
How do refunds work?
Refunds are processed back to your original payment method within 5-10 business days.
Can I get a receipt?
Yes, a receipt is automatically sent to your email after each purchase.
Account & Security
How do I create an account?
Click "Sign In" and choose to create a new account with email, Google, or other providers.
How do I reset my password?
Use the "Forgot Password" link on the login page to receive a reset email.
Is my personal information safe?
We use industry-standard encryption and never share your data without consent.
How do I delete my account?
Contact support at support@amavibe.com to request account deletion.
Event Hosting
How do I create an event?
Navigate to "Host Event" from the menu and fill out the event creation form.
What are the fees?
We charge a small service fee per ticket sold. View pricing details in the dashboard.
When do I receive payouts?
Payouts are typically processed within 3-5 business days after your event ends.
Can I track ticket sales?
Yes! Your dashboard provides real-time analytics on sales, revenue, and attendees.